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May I know what is needed to provide support for webMethods current Environment (DEV,QA and Prod)?
Administration skills, if I understood correctly
admistration skills exactly
or supporting-----monitoring (any FTP connection failures occur's while processing the services, related networking issues, integration server health check up) , enhancements changes , adding of new fileds, changing the protocol types like FTP to SFTP, understanding interface's end to end activity, ---------these are comes under supporting activity.
Ok Sibyl_nola...in this case for Support, first go through Wm Admin guide. You need command on all Admin activities which would be sufficient for Support Role.!!