Removing a published document from the Broker
If you have a document set to infinite retry, but it's never going to go through you can remove it from the Broker. Here's how:
- Connect to the environment where you want to remove a document. (see [MWS Environments|MWSConnectionInformation])
- Navigate to "Administration > Messaging > Broker Servers > Clients"
- Search for the subscribing Trigger (easiest way is to use the package name where the Trigger is located)
- Click on the Client ID link of the appropriate Trigger
- To remove all documents
- Click on the "Statistics" tab
- Click the "Clear Queue" button
- To remove a single document
- Click on the "Configuration" tab
- Click on the "Lock Queue" button (make sure to unlock queue when done)
- Click on the "Browse Queue" tab
- Search for the document you want to remove
- Select the document
- Click the "Delete" button
- Click back on the "Configuration" tab
- Click on the "Unlock Queue" button
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